Customer-Centric Evolution
Discover the latest trends in customer-centricity shaping 2024 to better understand customer needs.
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Nov 24, 2023
The Art of Crafting Effective Customer Personas
This blog explains why understanding your customers is essential for success in today's competitive business.
Oct 17, 2023
Customer Service Excellence: The Secret Ingredient to Business Success
Customer service excellence is the secret ingredient to business success. Read along and check out our insights
Jan 13, 2020
Customer Service Enhancement Program to Assess and Train Employees
Employee assessment and training program to enhance customer service skills for government
Jun 15, 2017
Delivering a comprehensive training program for bank employees
Technical and soft skills training through variety of courses.
Jun 15, 2017
Field Course on Customer Journey for Bank's Service Team
Experiential learning approach takes employees through customer journey.
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