Consumer Protection Gap Analysis and Policy Awareness
Consumer Protection Gap Analysis and Policy Awareness
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Investing in Future Bankers
Our training programs empower banks to leverage the internal capabilities of their teams, effectively address daily challenges, and secure a stronger market position.
Build management & leadership skills
Understand economic & market structures
Understand digital transformation
Detect fraud & improve compliance
Enrich customer relationships & experiences
Boost sales & cross-selling skills
Build product & process knowledge
Improve branch management & teamwork
Introduction to Financial Technology (FinTech)
Built for Banks
We develop comprehensive programs tailored to support learning and development teams within banks, offering a wide range of specialized courses and initiatives.
1
FUNCTION-BASED
PROGRAMS
Our programs mirror the diverse technical skills required to carry out the various functions within banks.
2
ROLE-SPECIFIC
TRAINING
We offer courses that address the individual learning requirements of employees, managers and executive leadership.
3
SPECIALIZED
TRAINERS
Our certified trainers bring a wealth of specialized expertise, hands-on experience in the finance industry, and a proven track record in delivering training tailored for banks.
What we offer
Our training programs have been meticulously crafted based on years of experience and a deep understanding of the banking industry in the region, addressing its specific learning needs.
Technical Training
Building technical competencies for the broad spectrum of bank functions and roles through a comprehensive portfolio of workshops and e-learning courses.
Systems Training
Supporting the implementation of new systems through hands-on workshop training, and in-depth manuals with step-by-step guides, process flowcharts and screenshots.
Training Curricula
'Train the Trainer' programs, and development of course material and training kits needed for the management of internal training academies in banks.
Challenges in Growing Talent
Talent development within the banking sector is a multifaceted endeavor, fraught with numerous challenges. These encompass intense market competition, technological upheaval, diverse workforces with unique learning demands, continuous onboarding of entry-level personnel, and stringent compliance with nationalization quotas and regulatory training prerequisites.
In light of these complexities, talent development remains a formidable mission to accomplish. Our training programs are purposefully crafted to aid learning and development teams in achieving their objectives with streamlined efficiency.
Sample Courses
- Building high performance bank branches
- Wealth management
- Selling and cross-selling to retail customers
- Selling and cross-selling treasury solutions
- Creating a positive customer experience
- Retail credit process and risks
- Implications of cryptocurrencies
- Teller, CSR and helpdesk essential skills
- Detecting banknote fraud
- Corporate governance and ethical policies
Examples of our Work
- Developing technical and behavioral competency framework for all job roles in one bank.
- Managing a mentoring program for new joiners to accelerate integration and reduce turnover.
- Designing animated e-learning games on performance management and AML.
- Developing manuals on products, systems, and policies and procedures, to empower internal trainers.
- Developing a talent and learning management system to automate and centralize activities.
- Creating an online portal for employees covering the bank's product portfolio.
- Running strength-based training for branch managers, to boost leadership skills and motivation.
- Providing an in-house learning specialist team to facilitate training management and reporting.
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